Ice Cream Carnival

Privacy Policy

Effective Date: 24 , MAY 2025

Welcome to the Ice Cream Carnival! We’re committed to protecting your privacy and ensuring a safe, fun experience for all our guests. This Privacy Policy explains how we collect, use, and protect your personal information when you participate in our event and interact with our activities.

 

1. Information We Collect

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number (for ticketing, contests, or inquiries).

  • Photographs & Videos: Images and recordings taken during the event (used for promotions or social media).

  • Device Information: When you access our website or apps, we may collect basic device data (IP address, browser type).

  • Feedback & Responses: Answers to quizzes (e.g., in Frosted Timeline Evolution) or game results from Adventure Terminal.

  • Location Data: If you opt into location-based features during the event (e.g., interactive maps like in Scoop Around the World).

2. How We Use Your Information

We use your data to:

  • Manage your event participation (tickets, entries, and contests).

  • Improve your carnival experience.

  • Share event highlights through photos or videos (with your consent).

  • Respond to inquiries or customer support needs.

  • Communicate important updates or promotions (if you opt-in).

3. Photo & Video Consent

Please note that photography and videography may occur throughout the event in areas such as:

  • Tropical Glow Pool (interactive photo zones)

  • Illusion Room (visual effects and illusions)

  • Frozen Express and more…

By entering the event, you agree that images or videos featuring you may be used in our official marketing materials, social media, and website. If you do not wish to be photographed, please notify event staff at check-in.

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Trusted vendors (e.g., for ticketing or survey platforms).

  • Legal authorities if required by law or for safety.

All third parties are required to handle your information with care and only use it for the purpose we specify.

5. Data Security

We take data protection seriously. We implement secure methods to store and transmit your information, including:

  • Encrypted forms on our website.

  • Limited access to data on a need-to-know basis.

  • Secure servers and backups.

6. Your Choices

You have control over your personal information:

  • You can request to access or delete your data at any time.

  • You may opt out of promotional emails by clicking “unsubscribe” at the bottom.

  • You can decline location or camera permissions on your device.

7. Children’s Privacy

Our event is family-friendly, and we take child privacy seriously. Any data collected from minors (under 13) requires parent or guardian consent. We do not knowingly collect data directly from children without appropriate supervision.

 

8. Policy Updates

We may update this policy from time to time. Changes will be posted on our website and will take effect immediately. We recommend checking back periodically.